Measure
Automation Rate
How many sessions have been transferred to a human agent?
- Understand quickly, how well your AI is performing
- Save costs by reducing the human fallbacks and increasing your automation ratio
Get Conversational Analytics
Sign up for EVO Dynamics
- Your conversation AI is ready
- Your customers are non-stop talking to your AI
If you are curious to know what is going on … no need to wait. You're in the right place!
Connect an AI/NLP Provider
EVO Dynamics currently provides integrations with Google Dialogflow, IBM Watson, Facebook WIT and RASA.
If you wish to connect another AI provider, please get in touch with us.
Connect a Channel
EVO Dynamics offers you an easy way to connect channels like Facebook Messenger to your AI providers.
If you wish to connect to any other channel, please get in touch with us and we will help to connect it.
Get access to our Conversational Analytics
and get a deep dive into your conversational AI performance
Visualize what your customers are
talking about
What are your conversations about?
Connect Conversational AI with Social Media Channels
Connect through EVO Dynamics several social media channels like Facebook Messenger, Whastapp, Instagram, Telegram, WeChat, ... to your preferred AI/NLP platform provider such as Dialogflow, IBM Watson, RASA , ... and others.
Select your channel
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Facebook
Connecting Facebook Messenger with ...
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WhatsApp
Connecting Whatsapp Business with ...
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Instagram
Connecting Instagram with ...
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Telegram
Connecting Telegram with ...
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WeChat
Connecting WeChat with ...
Select your AI Provider
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Dialogflow
... Google Dialogflow as AI provider
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IBM Watson
... IBM Watson as AI provider
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Facebook WIT
... Facebook WIT as AI provider
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Rasa
... RASA as AI provider
Solved through conversational analytics
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You will know what is being said
Check every conversation for an unprecendeted transparency -
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You will be able to see where the AI is failing
Get a list of all fallbacks and "sorry I did not get that" and put them into your retraining programe -
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You will be able to flag AI responses which needs improvement
Add in the human control and highlight what needs to be improved to make better conversations happening -
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Add in your Team for close collaboration
Let you AI Trainer see what needs retraining and let your marketing team dig deep into the Deep User Profiles -
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You'll finally get a birds-eye view of literally everything
With once glance, visualize thousands of conversations and quickly understand what is going on -
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You will no longer be asking yourself "what is going on?"
Timeline charts, heatmaps, conversation flows, and many more charts, reveal in a visual way all your conversations -
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You will no longer have to go through tables
Every single data point is visualized to quickly understand the connections between all conversations -
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You will see the performance of your AI
Let the charts tell you how many goals have been met and which conversation path your customer took to get there -
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You will be able to analyze quickly how to increase your chatbot’s ROI
A full section on our reporting is dedicated to CONVERSIONS. See your funnel, analyze drop outs, and retarget customers by segmenting through Deep User Profiles -
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You will see how you save time and money with my chat automation
An entire section with multiple reports focuses on comparing and analyzing your human agents performance with your chat automation solution. See every detail from response time, to quality control, chat duration vs messages per customer, ... and many more aspects.
