Conversational analytics for

EVO Dynamics is a Conversational Analytics platform built to help you to analyze your live chats, chatbots or NLP-based AI Assistants.

Analyze, visualize and optimize your AI powered conversations.

Conversational Analytics Platform

Built for Marketeers, AI Trainers and Conversation designers to improve the AI Training based on historical data.

EVO Dynamics provides more than 20 reports, giving you advanced analytics for automated conversations powered by Dialogflow, IBM Watson, WIT, Rasa and other AI platforms.

Measure
Automation Rate

How many sessions have been transferred to a human agent?

Understand quickly, how well your AI is performing
Save costs by reducing the human fallbacks and increasing your automation ratio

Visualize your
Customers Activity

When are your customers talking to your AI?

See on a timeline when and for how long your customers are talking to your AI.

Zoom in from weeks to minutes
Drill down to understand when your customer are most active

Identify
Most Asked
Questions

What are your customers concerned about?

Slow delivery or high prices?

Figure out which questions are asked most
Get detailed statistics about each single intent of your AI Training

Get Conversational Analytics

Sign up for EVO Dynamics

Your conversation AI is ready
Your customers are non-stop talking to your AI

If you are curious to know what is going on … no need to wait. You’re in the right place!

Get access to EVO Dynamics

Connect an AI/NLP Provider

EVO Dynamics currently provides integrations with Google Dialogflow, IBM Watson, Facebook WIT and RASA.

If you wish to connect another AI provider, please get in touch with us.

Connect a Channel

EVO Dynamics offers you an easy way to connect channels like Facebook Messenger to your AI providers.

If you wish to connect to any other channel, please get in touch with us and we will help to connect it.

Get access to our Conversational Analytics

and get a deep dive into your conversational AI performance

Get Access

Visualize what your customers are
talking about

What are your conversations about?

When you are working with a structured naming convention for your intents, let EVO Dynamics do the rest, and experience how your intents compare grouped by topics.

Drag topics to right to compare them with each other and see how they perform.

How important is your Smalltalk topic compared to others?

Identify your
Conversion Rate

Is your AI converting?

Setup different goals to measure your conversions
Each intent classified as a goal, counts as a hit whenever it has been triggered

Analyze
Funnel conversions

How do you know if your funnels are working?

Conversations can have several funnels

Line up your intents which define your funnel
Track how many users reach the end
Setup various funnels to track each one of them

Connect Conversational AI with Social Media Channels

Connect through EVO Dynamics several social media channels like Facebook Messenger, Whastapp, Instagram, Telegram, WeChat, … to your preferred AI/NLP platform provider such as Dialogflow, IBM Watson, RASA , … and others.

Select your channel