Skip to main content

Looking for IBM Watson Analytics?

EVO Dynamics provides in-depth analytics for your IBM Watson conversational AI

Visualize thousands of conversations
Measure your funnels
Analyse conversation patterns

Start analyzing

Schedule a demo

+20 Reports for your new
IBM Watson Analytics

EVO Dynamics provides detailed analytics for your IBM Watson conversational AI agents

IBM Analytics - Goals

Goals

Set specific goals from a list of your intents and track each single goal completion

IBM Analytics - Funnel Conversions

Funnel Conversions

Visualize all your conversations based on your funnel and optimize your ROI

IBM Analytics - User Activity

User Activity

Get a clear overview when your users are active and what are they talking about

IBM Analytics - Chat history

Chat History

See conversations from all channels combined into one chat history, no matter if they come from Facebook or Wechat or any other social media channel

IBM Analytics - Conversational flows

Conversation Flows

Visualize thousands of conversations in one chart and highlight common paths to optimize your funnels

IBM Analytics - Intent Overview

Intent Overview

All your intents in one chart, visualizing which ones were most used and which ones never get triggered

IBM Analytics - Paraeter Drilldown

Parameter Drilldown

All your customers preferences in one interactive chart, enabling you to drill down on each group to see the percentual mentionings of each single value

IBM Analytics - AI Performance

AI Performance

All intents listed and checked by occurrences plus its confidence score over time. The one view you need to constantly improve your conversational AI

IBM Analytics - AI Fallbacks

AI Fallbacks

Check on your fallbacks, know when customers request to talk to a human because they were not understood. Essential insights in order to evolve your chatbot

IBM Analytics - Conversational Network

Conversations Network

Understand connections between chat messages, helping your to build a better conversational architecture, shaping conversations that matter

Analyze Automation Rate

How well is your AI performing?

Improve your automation rate by understanding when and why your customers request to speak to a human agent

See
Goals Completions

How many times your goals were triggered?

Consider specific intents as goals
Create a goal for each intent to track
Get the results immediately

Measure ROI

How well do your funnels perform?

Funnels can prove the ROI of your AI
Specify multiple funnels to measure their performance
Analyze drop outs and increase your conversion rate

How to get enhanced IBM Watson Analytics

01

Get EVO Dynamics

Looking for analytics dashboard?
Need to analyze thousands of conversations?

Start analyzing right now and connect your IBM Watson AI with EVO Dynamics to get full insights

Get access to EVO Dynamics

02

Connect IBM Watson

After signup, we will get in contact with you, to setup the connection to your IBM conversational AI project.

If you have any question about the connection upfront, please reach out to us.

Contact us for IBM Integration

03

Connect a Channel

EVO Dynamics offers you an easy way to connect channels like Facebook Messenger to your AI providers.

If you wish to connect to any other channel, please get in touch with us and we will help to connect it.

Contact us for custom channel integration

Get access to our
IBM Watson Analytics

Use interactive graphs to drill down to the smallest details.

Keep an overview and understand conversational patterns.

Get in-depth reports about your intents and parameter usage.

Reduce Human Handovers

How many conversations were transferred to a human agent?

Save costs by reducing the human handovers
Understand when your human agents are most required
See how you can further automate the conversations

Discover your AI’s
Response Rate

To how many questions can the AI respond?

Drill down on your ROI and see how many of your intents are used by your customers.

Quickly understand your customers biggest concerns.

Visualize your
Customers Activity

When are your customers contacting you?

Use the data to plan your next marketing strategies and update your publishing calendar to reach your audience when they are active.

Connect Social Media Channels

Quickly connect your IBM Watson AI to any social media channel as communication channel.

If we do not have the channel listed below, please contact us and we will help with the integration!

Select your channel

Facebook

Connecting Facebook Messenger with …

WhatsApp

Connecting Whatsapp Business with …

Instagram

Connecting Instagram with …

Telegram

Connecting Telegram with …

WeChat

Connecting WeChat with …

Your AI Provider

IBM Watson

… IBM Watson as AI provider

Enhance your
IBM Watson Analytics

EVO Dynamics provides +20 reports to analyze your AI Agent