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Looking for WIT Analytics?

EVO Dynamics provides in-depth conversational analytics for your Facebook WIT AI agents.

Get an overview of all your Intents
Define and track Goals
Connect differnt Social Media Channels

Schedule a demo

+20 reports for your new WIT Analytics

providing you a visual representation of all your automated conversations

WIT Analytics - Goals

Goals

Set specific goals from a list of your intents and track each single goal completion

WIT Analytics - Funnel Conversions

Funnel Conversions

Visualize all your conversations based on your funnel and optimize your ROI

WIT Analytics - User Activity

User Activity

Get a clear overview when your users are active and what are they talking about

WIT Analytics - Chat History

Chat History

See conversations from all channels combined into one chat history, no matter if they come from Facebook or Wechat or any other social media channel

WIT Analytics - Conversational Flows

Conversation Flows

Visualize thousands of conversations in one chart and highlight common paths to optimize your funnels

WIT Analytics - Intent Overview

Intent Overview

All your intents in one chart, visualizing which ones were most used and which ones never get triggered

WIT Analytics - Parameter Drilldown

Parameter Drilldown

All your customers preferences in one interactive chart, enabling you to drill down on each group to see the percentual mentionings of each single value

WIT Analytics - AI Performance

AI Performance

All intents listed and checked by occurrences plus its confidence score over time. The one view you need to constantly improve your conversational AI

WIT Analytics - AI Fallbacks

AI Fallbacks

Check on your fallbacks, know when customers request to talk to a human because they were not understood. Essential insights in order to evolve your chatbot

WIT Analytics –

WIT Analytics - Conversations Network

Conversations Network

Understand connections between chat messages, helping your to build a better conversational architecture, shaping conversations that matter

Analyze your WIT Intents by Topics

Which topics are your customers most concerned about?

Curious to quickly see what your customers are talking about?

Get a quick overview by looking at the topics
Compare different topics to better understand its performance

Improve your
Confidence Score

How does your AI confidence score impact the conversations?

A low confidence score makes your AI guess between intents.
Check your confidence score frequently, it is everything else than static.

See which are the
Most Asked Questions

Which intents are top performing?

This chart reveals in one second which are your customers biggest concerns.
Drill down by topic to get more details on all the intents triggered over time.

Get our Facebook WIT Analytics without coding

Whenever we can, we try to automate and facilitate connections. Use the Facebook login, to connect your WIT agents to EVO Dynamics.

Use the same Facebook login to connect to any Facebook channel.

Ready to start analyzing your AI agents.

1

Login with Facebook

2

Choose your Facebook WIT agent

3

Connect a Channel

Reports will show data instantly, as soon as someone interacts with your AI / chatbot.

Sign up for our
Facebook WIT Analytics

Visualize your automated conversations.

Drill down through interactive charts.

Gain insights to further improve your AI.

When is your AI Most Active

When are your customers talking to your AI?

Get a full overview of your entire conversational activity.
Plan your marketing strategies around this data!

Compare different
Goals

Measure your ROI based on real KPI’s

Define up to 10 different goals
Each goal is based on another intent
Which goal converts most?

Analyze your
Conversions

Which funnel works best?

Create several funnels to track different conversions
Analyze the drop-out rate on each step
Identify which funnel works best

Connect Scoial Media Channels

Our goal is to make it easy for you to connect different Social Media Channels to your Facebook WIT AI Agents.

Select your channel

Facebook

Connecting Facebook Messenger with …

WhatsApp

Connecting Whatsapp Business with …

Instagram

Connecting Instagram with …

Telegram

Connecting Telegram with …

WeChat

Connecting WeChat with …

Select your AI Provider

Facebook WIT

… Facebook WIT as AI provider

Get access to our
Facebook WIT Analytics

With +20 reports you will be able to analyze everything around your AI Agent